top of page

Use this promo code "EDUCATION" to avail 10% off in apps

I have an active subscription but the content is locked.

Modified on: August 26, 2024

If you're using an Apple device and you cannot access your subscription, please ensure that you are signed in with the same Apple ID used for the original purchase.

Steps to resolve:

  1. Open the RMB Games app.

  2. Go to the Settings section in the app.

  3. Tap the Restore Purchase button to regain access to your subscription.

This action ensures that any active subscriptions tied to your Apple account are restored.

If the issue persists, check your subscription status by going to Settings > [Your Name] > Subscriptions on your Apple device. Ensure the subscription is active and that your account is in good standing.

For further assistance, feel free to contact us at support@rmbgames.com.

bottom of page